Next cam outdoor want Connection

[Tahlia]

When my power went out one day and I tried to connect my camera when the power came back on it wouldn’t let me connect it said to try using a computer.

[gmelanymelissa]

Hi @Tahlia,

Thanks for posting here in the community. I'm sorry to hear that your Nest camera outdoor couldn't be connected. Help's here!

To better understand the situation, I'd like to ask a few questions:

• Is your Nest Cam 1st generation or 2nd generation?
• What troubleshooting steps have you done so far?
• How far away is the camera from your Wi-Fi router?
• What is the color of the LED status light?

Keep me posted.

Best regards,

Melany