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No Floodlight Controls in Home App

maxgoblue
Community Member

I have two floodlights with cams.  one is currently working okay, the other has no floodlight control in the Home app.  The camera is working and the floodlight turns on.  There is just only the floodlight control in the app for the one floodlight and not the other.

I deleted the device and readded.  Still does not work.  Advice would be appreciated.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@maxgoblue 

Is it possible that your floodlight camera is in another "room" in your Google Home app, or is not yet assigned to any "room"? If you select Settings in the Google Home app and select "Rooms and groups", can you see your second floodlight camera under any of the listed "rooms"?

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Thanks for your help here, MplsCustomer.

 

maxgoblue, hope that helps but if you're still having trouble accessing your second Nest Camera with Floodlight, feel free to let me know.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey folks,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie