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No Response to Warranty claim

Psychoward3025
Community Member

It has been almost a month since I submitted my first warranty claim on my Google Nest Cameras with no response. Is there a direct way that anyone is aware of that I can get someone to address this?

3 REPLIES 3

EdmondB
Community Specialist
Community Specialist

Hello Psychoward3025,

I’m sorry for the trouble this has caused you. Let me help you out. Could you please share with us the case ID that you received when you submitted your warranty claim? 

I look forward to your response.

Best,
Edmond

2-5634000034616 & 0-4164000034451

EdmondB
Community Specialist
Community Specialist

Hello Psychoward3025,

Thanks for the information, Just an update our support team already reached out to you via email. Please let us know if you received the email or need any further help on this case.

Thanks,
Edmond