09-25-2023 07:12 PM
Hi. I am using an iPhone 12 and have both Nest app and Google Home App. I have selected my video clip, clicked Event Details, etc and there is NO a download or Save option to be found anywhere. It does not appear when scrolling up down and all around. There are no 3 stacked lines options. Just 3 dots or a settings cog. No Download arrow. Please help. Thank you.
09-29-2023 02:12 PM
Hi LaMir,
Thanks for reaching out to us, and I'm sorry to hear about the situation. I found this helpful guide for you in troubleshooting saving a video clip.
Let us know how it goes.
Best,
Zoe