No door bell notifications / livestream from Google Nest doorbell wired on a Google Nest Hub

[ON42]

I have just installed a new Google Nest Doorbell wired. I try to get a live stream on my Google Nest Hub ( 1st Gen ) but it only works once after factory setting of the Google Nest Hub. The same issue with my Google Mini ( 1st Gen ).

So the complete factory reset of the Nest Hub and Mini only helped for one doorbell event, after that it stopped working again. Does anybody has an idea to fix this properly ?

[MplsCustomer]

@ON42 

How would you livestream your doorbell's camera on a Nest Mini? Are you talking about "Visitor announcements"? "Visitor announcements" should go to all Google Nest Hubs, Nest Minis, and Nest speakers in the same Google Nest "home/structure". They should work as described in the link below, but I've seen a few posts in this forum from customers having problems with "Visitor announcements" from the 2nd Gen Google Nest Doorbell.

https://support.google.com/googlenest/answer/7672451?hl=en

[ON42]

Indeed the issue was related to Visitor Announcements. I have a applied a factory reset on my google nest hub according the way it should be , and the issue is now solved. Thanks for your reaction.

[aatienza]

Hey folks,

ON42, thanks for the update. Let us know if you have other questions as I'll be locking the thread after 24 hours

I appreciate the help, MplsCustomer.

Best,

Archie

[aatienza]

Hey there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,
Archie

[aatienza]

Hey folks,

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie