No doorbell notification on phone.

[WL]

Product: google doorbell (battery)

There is no option in the events or notifications to select doorbell press event to send a push notification to my phone when someone pushes the doorbell button.

The main reason i got the doorbell was to receive notifications to my phone.

This feature is also needed because the motion and event detection is so slow and often takes 8-15 mins to reach the phone.

Please add the ability to send a fast alert directly to the phone when the doorbell button is pressed.

P.s. the notification needs to bypass the current notifications system, because the current system is often delayed 9-15 minutes  for me.

[Brad]

Hi there,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. 

• Do you still need help with this issue?

• What troubleshooting steps have you done thus far? 

Please let me know if you need further assistance. 

Best Regards,

Brad.

[WL · Accepted solution]

Support suggested re-installing the google home app on my android phone.

This resolved the issue and after re-installing the app, notifications now come through quickly. 

If anyone else has this issue, try re-installing the google home app first.

Thanks brad, no longer need your help. 

[Brad]

@WL

I am glad to hear that worked for you! I will go ahead and mark this thread as closed. People can still view it, but it will be locked.

Best Regards,

Brad.