10-11-2021 05:05 PM
We've had our driveway cam for several years. Just yesterday, I migrated to Nest Aware. Now there are gaps that say No Events Detected, which may or may not be true, who's to know for sure?? However, I want to be able to scroll through and see a continuous stream. How do I change that?? Please don't suggest a bunch of troubleshooting steps. Literally nothing has changed, except switching to nest aware.
Answered! Go to the Recommended Answer.
10-11-2021 06:29 PM
So it depends on the plan that you signed up for, if you take a look at their Aware page (https://store.google.com/ca/product/nest_aware?hl=en-GB) you will see that the base plans are only event based recording, where as if you want 24/7 recording you would need the higher tier plan. Do you know what you signed up for?
10-11-2021 06:29 PM
So it depends on the plan that you signed up for, if you take a look at their Aware page (https://store.google.com/ca/product/nest_aware?hl=en-GB) you will see that the base plans are only event based recording, where as if you want 24/7 recording you would need the higher tier plan. Do you know what you signed up for?
10-13-2021 11:29 AM
Yep, I signed up for the basic plan. Now upgraded. So much for migrating to Nest Aware being cheaper.
10-22-2021 10:05 AM
Hey folks.
Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!
Best Regards,
Brad.
P.S Thanks for your help, Ashepherdson!
10-25-2021 01:32 PM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.