I am currently using the new home preview version on Android and IoS. Starting today my recording history is just showing as no events recorded. I have gone over back over the past 60 days and it is also showing as no events recorded. My camera is plugged in so there should be no issue and there hasn't been any issue up until now with recording events. I have nest aware. Any help please
I am also seeing no events from the camera view on the Google Home app. But I can see all events from the 'Activity' section of the Google Home app (preview version).
I will flag this for the attention of the Google Nest team.
FYI- You are right I can see activity from yesterday in the “activity” section. However, I had activity notifications this morning when I left the house but those from today are not recorded in the “activity” section . Says “no events recorded” today. Just fyi, thanks!
I have the same issue, all my event history has disappeared and when I click on a new event it takes me back to a random time many hours ago, when no event even happened.
@All thanks for posting here in the community. Let's get the most out of your Nest Cameras and Nest Aware subscription and see what we can do here. For starters, can you go out from the preview mode and see if you can see the live feed? Are you the only one who has access to the Nest Camera from the Nest app or Google Home app? Were there any recent changes in your app settings? Is this happening to only one device?
Give these steps a try:
Restart your Nest Cameras, your mobile phones and your WiFi router.
I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
I'm experiencing the same issue where my history is unavailable from the main camera page, with every day showing a message that says "No events recorded". I'm running a Nest Cam (wired) with the preview version of the Home app on my Pixel 6p. I've tried reinstalling the app and restarting my router and camera. The live feed is available both in the app and in the web version. I can view my recording history from the camera menu by tapping the sandwich button at the bottom left, then tapping History. I also have an active Nest Aware subscription. I've made no recent changes to any app settings.
I can confirm I see the history when I go through that button, but no events on the main page. Clicking on a history item takes me to the wrong time in the 24/7 recording.
