cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

No issues for 2 years door bell rang and went offline

Beltmatt_usa
Community Member

Also this is the nest wired doorbell but it wasn’t an option.

I’ve had this door bell for 2 years with infrequent issues but yesterday after it was rang it went offline and will not return. I reset the power but nothing. 
it is -25F with wind chill going below -40F

3 REPLIES 3

kiltguy2112
Silver Product Expert
Silver Product Expert

You are well below it's specified operating temp of -4F. It has a storage temp down to -40F. So it might start working again if it gets warmer.

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Best Regards, 

Brad.

James
Community Specialist
Community Specialist

Hello @Beltmatt_usa,
Just wanted to check in here to see if you had any follow up questions or needed any additional assistance from us? Let us know when you can.

Thanks,
James