05-21-2022 10:48 AM
I am really getting fed up with my Google Doorbell (Wired)
1. The battery charging issue when it's cold. This does not seem to just be an issue when it's cold. Now that we have nice weather in Canada I never see the battery above 65%.
2. I had a break into my car. The car is clearly visible on my camera. The camera did not record any activity. For the past few days I have monitored the history on the recording and noticed that the camera does not record anything after 9pm and not until like 7am in the morning.
Anybody else experience this?
GOOGLE, I WANT MY MONEY BACK...still. now I have a camera that not only will not work in winter but also not at night when it's dark.
08-20-2022 03:39 PM
Thanks for visiting the Community. My apologies for the late response here. I can understand where you're coming from. Let's get this sorted — a few questions:
Going over these steps might help:
Let me know how it goes.
08-23-2022 03:57 PM
I want to make sure you're all good — how did the steps go?
08-23-2022 04:01 PM
I am at the verge to replace the product with a doorbell camera that actually works. Google should be ashamed of this camera. First the cold weather issues and now this.
This is not a good product and I am mad as hell at google to the point where i am slowly replacing all of my google products.
08-24-2022 04:35 PM
Don't give up on us yet. I understand where you're coming from. We'd like to further check on this. Could you fill out this form and let me know once you're done?
08-25-2022 01:59 PM
So i am not happy with Google products. The Doorbell camera issues as well as the ongoing issues on our Pixel 6 pro phones makes me think google should go back to being a search engine and stay out of the products market. I wish i could just return everything as the products dont work as they are designed to .