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No reviews

tucron
Community Member

Ever wonder why you can find any reviews on Google nest outdoor camera? Because they don't work that well compared to others. I know because I own one. You will wait for a picture and then 50% of the time you'll get an error. And if you contact support it is so time consuming and awful. Just get something else

2 REPLIES 2

Jimmy_J
Community Member

sharing my feedback to save ANYONE the frustration we've all had with these @Google products.

re: cameras (doorbells, nest cams, etc)

1. the 2way voice does not work if you have a samsung device.  @Google has known about this for over a year but hasn't fixed it.  Isn't it great that when someone rings your doorbell, you cannot even talk to them?  Great product.

2.live video streaming is not available from any of the cameras to chromecast. It is advertised all over, including the on the box and during the @Google home app setup - but it isn't an option.

So, you can't talk over them, or see the feeds - what is the point.

I've called google support, the google store, and ALL of the reps are worthless.  They have done nothing to help or make this right.

If you are considering a home security camera, or doorbell, I would STRONGLY recommend you look elsewhere.  @Google service is trash, just like their devices.

Feel free to reply if you have any questions or if I can provide more details.  I hope no one has to go through this and be out nearly $500 for products that are useless.

Brad
Community Specialist
Community Specialist

Hey folks,

 

Thanks for visiting the Community. Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

 

We hope you were able to get the help you need, but if you're still having trouble, please feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

 

Best regards,

Brad.