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No video stream in iPhone 13 G-Home app with NestCam (Wired) and doorbell

MatteoFB
Community Member

Hi there, I'm getting something curious. I have 4 camera installed (all Nest 2nd gen Wired) + 1 Doorbell (battery). 

Everything works great on my Android Device, but I can't access any cam video streaming on my wife's iPhone 13 (iOS 15.5) in her Google Home app.

She gets an error trying to connect to any of the camera or it freezes waiting for the cam connection. This happens even from the same wifi connection (and obviously remotely too!).

Here's the freeze, nothing happens for hours:

16580454609603759055612213145187.jpg

If at the same moment I try to access from the Google Home app on MY Device, the video stream is totally fine. I can see all, she opens nothing.

This my app screenshot:

Screenshot_20220717-101248_Home.jpg

 Has someone any idea how to fix this? 

Very gratefully, 

Matteo

 

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