Not Recording

[MovinOn]

My camera records everything but people.  It stopped recording people 2 days ago.

[EmersonB]

Hello MovinOn,

Thanks for reaching out here in the community. Try checking your notifications settings from your app. In case you're using the Google Home app, from the homepage go to the settings> notifications> push notifications and people should be enabled. Do Not Disturb should be disabled.

Regards,
Emerson

[EmersonB]

Hi MovinOn,

I'm dropping by to ensure that everything is covered here. How's it going with your Nest Camera? Were you able to perform the steps I’m suggesting? We'd be glad to hear from you.

Best,
Emerson 

[EmersonB]

Hey MovinOn,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.

Thanks,
Emerson