I now have the New Nest doorbell and outside cam battery . With the older Nest cameras, i recieved a GIF or screenshot at what cause the notification, but now all i get was a message that says check your phone which sucks. Makes me rethink what Google is doing. I step forward, 3 steps back. I hope someone is working on this.
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. I have some questions I’d like to ask you first:
Do you still need help with this issue?
What troubleshooting steps have you done thus far?
Have you tried to restart your device?
Please let me know if you need further assistance.