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Notification and alerts

RK22
Community Member

Can the camera’s or Google Home’s Notification strength (when triggered by an event) be increased or changed.
When I’m sleeping at night the default Notification is too weak/quiet. Can a louder sound/message/alarm play so it wakes me up when sleeping at night.
For example if a burglar is in my yard, triggers the camera the current default notification is not good enough to wake anyone up. 
 

Thanks


iPhone13

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I understand how frustrating your situation must be, and I hope we can find a solution together. Do you still need help with this issue?

 

Best Regards, 

Brad.

RK22
Community Member

Hi Brad,

Yes I do still require assistance with this issue. I’m very surprised with the lack of this very important feature to properly notify me when the cameras are triggered. Possibly I just can’t locate the proper setting??
Your help would be greatly appreciated.
Regards, Ron

RK22
Community Member

Hi Brad,

Due to the lack of assistance and poor notification features I will return my two cameras to the store for refund.

The software for my RING cameras and doorbell have much superior features for my iphone and iPad. 

Brad
Community Specialist
Community Specialist

Hey folks,

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad