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Notifications stopped working

Community Member

Hello! Probably a few weeks ago, I think after an iOS upgrade, I stopped getting nest push notifications on my iPhone. I have done everything suggested on this forum to date ( I think) except a factory reset of the phone. I did do a reset of all settings. And that’s annoying enough! Any other ideas? Do I understand I cannot change to using the google app as I have older nest cameras? iPhone 11. This nest system is amongst the buggiest I’ve ever used.


Community Specialist
Community Specialist

Hi there, 


Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I can definitely understand how frustrating your situation must be. I would love to help you find a solution to this issue. As for a fix for this issue, A Factory Reset seems to be the fix if it's not working for you. It would be a new device, but you should start getting the regular notifications again.


Please let me know if you need further assistance. 

Best Regards, 


Community Specialist
Community Specialist

Hi, Deborah1.
I just wanted to jump in real fast to see if you saw Brad's reply and to see if you still needed some help on this or if you were able to get it sorted out. If you are still needing some help, just let us know and we'll be happy to continue helping.

Community Specialist
Community Specialist

Hi, everyone.
As we haven't had any activity here recently I'm going to go ahead and close the thread. If you have more to add, feel free to start a new discussion.