Notifications

[Trieh67]

All my notifications are turned on amd im mot getting notifications on my phone. 

[SamGray]

Get ready for disappointment 😞 

There are lots of users in our position

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Thumbnail-and-notifications-doesn-t-wor...

https://www.googlenestcommunity.com/t5/Apps-Account/Thumbnails-on-Nest-Camera-notifications-are-NOT-...

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Which phone or device do you have while experiencing this issue? 

Best Regards, 

Brad.

[SamGray]

Hi Brad,

Samsung Galaxy A51

[Brad]

@SamGray

Are you updated to the latest update? I know there was an update for the Nest App that went out, but if you have migrated to Google Home, I would contact Support and troubleshoot this issue with them so the issue can be escalated if needs be. 

Best regards,

Brad.

[SamGray]

Hi Brad,

I am using Google Home. I have contacted Support and troubleshooted the issue (starting 3 months ago) - it is yet to be resolved.

Sam