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Off line

Charliebed
Community Member

I got a notification that my cam is offline.

I couldn't get it back working..I tried everything..I deleted it off my cell and tried to reinstall..the app Nest or Google doesn't connect anylonger...the QR nope..the code doesn't give list of serial numbers

Pissed

4 REPLIES 4

Rubes
Gold Product Expert
Gold Product Expert

Have you tried troubleshooting the physical device? Restart or factory reset? 

sFinney
Community Member

I’m having the same issue! Tried restarting and factory reset nothing worked even purchased a Wi-Fi extender still not working 

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread. Thank you for your help, @Rubes!

Best regard,
Brad

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

Best regards,
Brad