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Offline camera

Sdaly322
Community Member

I live in Florida but am currently in Massachusetts. My house camera went offline with the hurricane.  How do I reconnect from so far away?  Or will it reconnect by itself when cable is restored?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Sdaly322 

I don't think you're going to know until it happens or doesn't happen. It depends on how long your power is out, whether your battery camera's battery gets depleted, whether your Wi-Fi router comes online by itself, and how your internet service provider's service network has survived the hurricane.  And sometimes Google Nest cameras don't come back online by themselves after an outage.

Hi folks,

 

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

 

Thanks for your help, MplsCustomer.

 

Regards, 
JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

Thanks,

Archie

aatienza
Community Specialist
Community Specialist

Hi there,

 

Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
 

Thanks,

Archie