Offline notification

[Brad051]

I just transferred my outdoor camera from the Nest app to the Google app. I am constantly getting offline notifications although I have it turned off in the notification settings. I have already went through and doublecheck that the Lost Connection” is turned off so I should not be receiving offline notification. I get alerts throughout the night and keeps waking me up. On the nest app. I would only get the notifications when the power went out and the camera was off but now I’m getting them every three hours.  

[MplsCustomer]

@Brad051 

In addition to the fact that numerous Nest app features are missing in the Google Home app (https://support.google.com/googlenest/answer/13038234#zippy=%2Cnest-app-only-features), reports like yours are yet another reason why we are NOT using the "Public Preview" version of the Google Home app and have NOT transferred any of our 1st gen cameras and doorbells from the Google Nest app to the Google Home app.

Note that you can reverse transfer your camera back to the Google Nest app (https://support.google.com/googlenest/answer/13038234?sjid=1353579365616655310-NC#zippy=%2Cgo-back-t...).

[Brad051]

Thinking about doing the same thing. So many things missing and just harder to use overall.  

[Jeremyhall2727]

Go to your Google home app. Go to settings and go to the camera you don't want to hear. Go to notifications and you can turned it off there