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One red flash and then nothing - Nest IQ Indoor Camera

JohnF
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: LXJenkins 

 

Purchased three Nest IQ indoor cams in summer of 2019 (warranty expired July 2020).  In the past two weeks all three are displaying the same issue:  Single flashing red light, followed by nothing.  They don't appear to charge and can no longer be located by the app.  I've tried many different cables - no luck.  Are these devices so poorly made (nevermind the price) that they bite the dust after just two years?  Is there anything I can do to fix the issue (new battery perhaps?)?.
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hi there, LXJenkins.
 
Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. The red light usually means insufficient power. Please check your power requirements here, and use a voltage tester or measurer to see what power they are getting. Please let me know if you need anything further with this issue.
 
 
-from Brad C.(Community Specialist)