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Original nest cam outdoor power cord not working

Community Member


I have a nest camera outdoor (not IQ version) which apparently has a bad power supply / cable. Hooking the usb end of the camera up to a different power supply (for another nest cam outdoor) makes the camera work flawlessly. How can I get a replacement power supply? The power supply I have says it is a 7watt ac adapter, model A0038, with output of 5V / 1.4 amps. Thanks!! Chris


Community Specialist
Community Specialist

Hey there,


Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. To keep this request organized to a single individual, please be aware that this thread will be locked.


Best Regards,