02-18-2023 12:49 PM
Hey Folks ,
I had a delivery today and neither the front of the rear camera pickup up the courier. Both cameras were on & Wi-Fi was working fine.
Not the first time this has happened either.
Any advice would be great
Riz
02-18-2023 04:15 PM
Do you have the older Google Nest Outdoor Cameras or the newer Google Nest Battery Cameras? If you have 24/7 Nest Aware Plus, were the event recorded? Were they flagged as events?
In the last couple of days, we've had a few notifications that we've received 20 or 30 minutes after the event.
02-22-2023 07:23 PM
Hi folks,
Checking in — I just wanted to make sure if you’ve seen MplsCustomer’s response. Let me know if you need more help.
I appreciate the help, MplsCustomer.
Thanks,
JT
02-25-2023 09:35 PM
Hey RizzleKicks,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Regards,
JT
02-26-2023 09:57 PM
Hi there,
Just checking in to make sure that you saw my response. I'll be locking this thread if I won't hear back from you again in 24 hours. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
JT