Outdoor 2 cameras need old email which I am not able to provide.

[Aprendiville]

I unplugged 2 cameras to change to another email and not able to use old email as it has asked for.

[Rusell]

Hi Aprendiville,

Thank you for your response. I understand that your 2 old Nest Cam outdoors are attached in a previous account where you don't have access. I'm happy to help you!

• May i know what kind of Nest Cameras you have?
  • Please take a look at this article: Technical specs for Nest cameras and doorbells - Google Nest Help
• Is there any error message or code when you tried to pair these cameras?
• What’s the color of the LED status light?
• Which other troubleshooting have you done so far? 

keep me posted.

Best regards,

Rusell