Outdoor camera IQ

[ZORRO]

So we just noticed that last week our one outdoor camera is all pink now. What’s going on with it? Any help is appreciated 

[Chekole]

Go check it and look for condensation inside it. Google cameras are getting wet inside but google doesn't care. 

[aatienza]

Hey folks,

I’m sorry you’re having trouble with this. No worries, we'll check this out. When did it start happening? If the Night Vision settings are on Auto, switch it to Manual. Then, manually toggle the setting on and off. Observe the feed to check if the pink tint goes away when they toggle the Night Vision settings off. Also, unplug the camera from the power source, wait for 30 seconds, and plug the camera back in. If you have a Nest Cam (battery) or Nest Doorbell (battery), you must also restart their Nest camera or doorbell.

Let me know how it goes by replying to this thread.

Thanks,

Archie

[Brad]

Hi there,

Just checking in to see how the conversation is going as there's been a lapse in activity on this thread.

Best regard,
Brad

[aatienza]

Hey folks,

I appreciate the help, Brad. Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Archie