02-27-2024 03:29 AM
Hi
I have the wireless outdoor camera and is not charging
Any help
02-27-2024 07:25 AM
Is your charging cord plugged in with the cord feeding towards the FRONT of the camera (as it should be)?
02-29-2024 10:22 AM
Hi folks,
@bourasan1977, thanks for reaching out to the Community. I wanted to check in and see if you still needed any help. Have you managed to see MplsCustomer’s response above? If yes, how was it?
Also, please check the outside temperature. At temperatures between -4°F (-20°C) and 32°F (0°C), the battery can still power your device, but it won’t charge. It may also drain more quickly than usual. At temperatures close to -4°F (-20°C), your battery may have less than half the life that it has in warm weather. You can check out this guide to learn more about the battery charging behavior of Nest cameras and doorbells in cold weather.
I appreciate the help, MplsCustomer.
All the best,
Lance