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Outdoor camera

Ramjem7245
Community Member

New camera trying to put it into my existing system. Can’t get the camera to receive the serial number.

5 REPLIES 5

EmptyNester
Gold Product Expert
Gold Product Expert

When you say your existing system are you trying to add it with the older NEST APP?  The new cameras can only be added to the new GOOGLE HOME APP.

Chevyz2886
Community Member

if its a gen2 camera then it will not work with nest.  Only home.  Everyone needs to complain until they let cameras work with nest 2

janthadeus
Community Specialist
Community Specialist

Hi folks,

 

Checking in — I hope you've got the answer you're looking for. Let me know if you have more questions in mind.

 

I appreciate the help here, EmptyNester and MplsCustomer.

 

Thanks,

JT

aatienza
Community Specialist
Community Specialist

Hey there,

 

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have. 
 

I appreciate the help, everyone.

 

Thanks,

Archie

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in on this thread and the activity on it. We'll leave this topic open for another 24 hours in case there are any follow-up questions or comments.

 

Thanks for your help here, JT and Archie!

Best regards,
Brad