Outdoor camera

[golferlouie]

I have had a Nest Outdoor wired camera for about 3 years.  It has suddenly gone dark.  I have check the plug and it is working, I have taken the camera down and brought it inside and tried plugging it in in several places,  It is dead, no light on the camera.  I assume it is out of warranty and it is just my tough luck.

[Scruffy]

Haven't looked, but a reset button is present, a small hole on the front

[LeLe]

Same thing happened to my 3 cameras on Thanksgiving Day!  I’m bummed out because that’s 3 cameras, all out at the same time!  It’s hard to believe all 3 have gone out on the same day.  2 were installed about 3 to 3  1/2 years ago and the other one was installed about 1 to 1  1/2 years ago.  2-3 years for them to go completely out without notice is totally unacceptable; based on how much they cost!!!  Since they won’t connect or power up, tech support couldn’t help me.  Frustrated to say the least.

[LeLe]

Turns out the power cord running the camera cord to the power source needed to be replaced.  My cameras are now working!!!

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

Please let me know if you need further assistance. 

Best Regards, 

Brad.

[Brad]

Hi there,

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.