11-28-2021 08:23 AM
I have had a Nest Outdoor wired camera for about 3 years. It has suddenly gone dark. I have check the plug and it is working, I have taken the camera down and brought it inside and tried plugging it in in several places, It is dead, no light on the camera. I assume it is out of warranty and it is just my tough luck.
11-28-2021 02:52 PM
Haven't looked, but a reset button is present, a small hole on the front
11-28-2021 09:31 PM
Same thing happened to my 3 cameras on Thanksgiving Day! I’m bummed out because that’s 3 cameras, all out at the same time! It’s hard to believe all 3 have gone out on the same day. 2 were installed about 3 to 3 1/2 years ago and the other one was installed about 1 to 1 1/2 years ago. 2-3 years for them to go completely out without notice is totally unacceptable; based on how much they cost!!! Since they won’t connect or power up, tech support couldn’t help me. Frustrated to say the least.
11-29-2021 07:07 PM
Turns out the power cord running the camera cord to the power source needed to be replaced. My cameras are now working!!!
01-11-2022 12:35 PM
Hi there,
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.
Please let me know if you need further assistance.
Best Regards,
Brad.
02-10-2022 03:29 PM
Hi there,
Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance.
Best Regards,
Brad.
02-14-2022 09:26 AM
Hey Folks.
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.
Best Regards,
Brad.