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Outdoor camera

Paul_G
Community Member

Camera plugged in and blue light is appearing. Attempting to connect to network but message appears with "Can't connect to assisting device.

How to resolve?

4 REPLIES 4

MrRongoose
Community Member

I read this tip some time ago and it's how I do all my cameras now. Plug it in directly next to another device and the nest connect if you have the Nest Yale lock. After it's set up, move to permanent location

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

Brad
Community Specialist
Community Specialist

Hi there,

 

Just checking in to see if you still need assistance with this issue. Please let me know if you need further assistance. 

 

Best Regards,

Brad.

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.