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Outdoor nest cam power cord disintegrated

CK6
Community Member

The protective insulation on the cord for my Nest Cam Outdoor has completely disintegrated. Is it possible to get a replacement cable?

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@CK6 

Neither the Google Store nor Best Buy sell replacement cables for the older Google Nest Outdoor Camera. Further, since the portion of the cord that runs from the camera to the outdoor charging block is hard-wired into the camera, it wouldn't be possible to replace it without opening up the sealed camera.

We have 3 of the Google Nest Outdoor Cameras. Most of our cords are INSIDE the garage, but if any of them disintegrate, I think I'll wrap each wire in electrical tape and then wrap the wires in duct tape.

Sometimes you can find replacements for the portion of the cord that runs from the outdoor charging block to your electrical outlet by searching 3rd-party sites online.

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@CK6, thanks for posting here in the Community. I'm sorry to hear if the cord of your Nest Camera has completely disintegrated. We'd be happy to take a look into this for you. Please fill out this form with all the needed information. Let me know once you’re done.

I appreciate the help, MplsCustomer.
 
Regards,
Emerson

EmersonB
Community Specialist
Community Specialist

Hello CK6,

I wanted to follow up and see if you were able to fill out the form? Let me know if you have additional questions.
 
Best,
Emerson

EmersonB
Community Specialist
Community Specialist

Hey CK6,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks,
Emerson