Parts Request

[Chasmyr]

I would like to purchase additional magnetic mounts so I can use my cameras situationally. Is it possible to buy just the magnetic mount?

[Brad]

Hi there, 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I definitely understand how frustrating your situation must be, and I wanted to make sure that your concern was acknowledged. I am afraid that we do not offer the purchase of just the mount. Are you still within your warranty on your camera/doorbell?

Best Regards, 

Brad.

[Chasmyr]

I am! I purchased the cameras in October, so far I really like them.

[Brad]

Hey there,

Thank you for your patience. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad.

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.