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Phone doesn't ring when someone pressed the button on my Google doorbell

Roo023
Community Member

Hi, 

Why doesn't my android ring when someone pressed my Google doorbell? It will give a notification but like many notifications you probably will miss that one. You would like to interact with the person at the door.

Would it be possible that the phone will ring instead of.notification? 

8 REPLIES 8

Hamil70
Community Member

Unfortunately pressing the doorbell doesn't create a ring on your phone. I too have recently bought a battery doorbell and was frustrated by the lack of this seemingly simple software  solution. My work around was to buy a Nest mini speaker, this at least will emit an audible ring/chime in the house, alerting you to the fact that someone is at the door. 

Roo023
Community Member

Thanks but that will not help me if I'm not at home. I usually do not take my spreaker when I leave home 😊

I really hope Google finds a solution. It is definatly a reason to buy a different brand

Brad
Community Specialist
Community Specialist

Hi there, 

 

I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Do you still need help with this issue? I know that there's been a delay in response since you posted.

 

Please let me know if you need further assistance. 

Best Regards, 

Brad.

lonsashom
Community Member

We just want our phones to ring make. Doorbell noise when we are away from home so that we hear it.

battery Google doorbell new - please that’s all we want.

someone presses doorbell I get a notification and the telephone goes and makes a doorbell noise - even when on silent

Roo023
Community Member

Thanks @Brad

Icsee that onlther members are also complaining about this issue for a long time. Could you please give an indication when this should be solved by Google?

This doesn't work for me and if rlthere will be no solution in short period of time I unfortunately need to find a different solution. 

Brad
Community Specialist
Community Specialist

Hey folks.

 

Thank you for your feedback on this issue, I am afraid we are still investigating this issue and I do not have an update at this time.

 

Best regards,

Brad.

Roo023
Community Member

Hi Brad, any news? 

 

Looking forward to a solution 

Brad
Community Specialist
Community Specialist

Hey folks.

 

No update at this time. I will be locking this thread, and ask that if you have additional questions, please refer to the main thread here. This is an attempt to keep this feedback in one place.

 

Best regards,

Brad.