Pink hue

[Teresa]

My camera has developed a pink hue over night. Night black and white vision is fine but during the day it’s just pink. 

[Brad]

Hi there, Teresa.

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I would love to look into this further for you.

• Which camera are you having this issue with?
• Have you attempted to restart/factory reset your Camera? You can learn how here. 
• We have an article that goes over some troubleshooting steps with cameras who may be having this same issue. You can find that troubleshooting guide here. 
• What other troubleshooting steps have you done so far?

Please let me know how those troubleshooting steps go, and let me know if you still need help with this issue. It mainly sounds like a Heat/cool issue with the camera which could be causing the coloring. 

Best Regards,

Brad.

[Hilary]

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!
Hilary

[Hilary]

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary