Poor Battery life Nest Doorbell (battery)

[JamesB]

I live on a pretty busy street with constant traffic during the day and I made sure my zone is set up to only have the porch for notifications. I'm having to charge the nest Doorbell battery at least once a week. Is this because of my street or is it because the doorbell is faulty? 

The settings for the doorbell are all default and the distance from the router is less than 15 feet.

[STVPJ]

I'm having similar issues. I just spent an hour speaking to a support person who didn't seem to have any idea of the settings, didn't understand anything about activity zones and basically just wanted to tell me that if I wasn't happy with the battery life then I just needed to wire it in. Very unimpressed

[JamesB]

So I think I figured it out. I had a day off and just stood outside staring at the doorbell and sure enough every single time a car went by the light ring around the button was lighting up and the doorbell was waking. Since I didn't want traffic to be recorded anyway. I set wake-up sensitivity to low. 

What this setting should clearly say is the distance that it wakes up. At low it still consistently wakes up when someone is on my front porch which is what I wanted. The doorbell is now saying I have 3 weeks of battery life and this is with a 60% charge, plus it's still learning so that could be even longer. 

This setting I think needs to be adjusted to clearly say the distance for wake up as it would solve a lot of issues for people.

[STVPJ]

That's really good to hear. Was getting ready to give up on it. I'll adjust that setting and see if it makes a difference. Many thanks for the reply!

[JamesB]

No problem. Once you set it to low you'll see a ? Mark for the estimated battery life for a little bit once it realizes it isn't waking up for every thing that goes by. After a few days the battery life estimate will go up and up and up. Initially it was saying 5 days, then 1 week, now 3 weeks. I'm sure at a full charge I can get a month or more out of this now. 

I've attached a screenshot of my settings.

 

[Brad]

Hey folks,

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am very relieved to hear that you were able to figure it out! Yeah that would definitely wear down the battery if it is constantly waking to movement of vehicles. When it comes to saving battery life, adjusting the alerts and zones is a great way to do just that! Please let me know if you need anything else.

Best Regards,

Brad. 

[Brad]

Hey folks.

Just popping in to see  if you still needed assistance with this issue? Please let me know!

Best Regards,

Brad.

[STVPJ]

@JamesB's solution of setting the trigger sensitivity to low seems to have made a significant difference. I seem to be losing 1 to 2% per day rather than the 10%+ I was losing per day with the default settings. Makes me really question what they were basing their estimates for high traffic areas on.

[Brad]

Hey folks.

Just popping in to see  if you still needed assistance with this issue? Please let me know!

Best Regards,

Brad.

[JamesB]

Mine's definitely good now. I think they need to clearly explain the wake up sensitivity with distance and how it impacts battery life. I'm much happier with it now and it's working as intended. 

[GarrettDS]

Hey folks,
It looks like we have come to a solution so I'm going to be locking this thread. If you have any other concerns or questions, please feel free to create a new thread.

Have a great day.
Garrett DS