11-07-2021 06:33 AM - edited 11-07-2021 06:46 AM
When Apple introduces a product, they put themselves in the position of the user. Google? Not do much. I spent an entire weekend looking at videos trying to wire a nest thermostat with a heat pump. Tedious. Then another day on a nest doorbell that doesn’t charge when plugged in snd csnt be set up. I tried three different chargers. None of them worked. Looked for solutions. Nothing that wouldn’t cost me 2-3 more hours. No more Google crap for me. This company pretends to be so smart snd user friendly but they’re really no better than a dial up router manufacturer in the 90’s. It’s not my job to learn THEIR job. It’s THEIR job to make their products easier to use. I hate to say it but Amazon make Google look like it’s run by propeller heads. If it’s at all possible to spend my life without Google or Microsoft, teams or Bing-whatever, it would be fine with me. This country is being dumbed down to being a DIY culture because companies don’t do the work to make things easy for the end user. Snd with every passing day, more half-assed junk is being foisted on us. Google can go pound sand.
12-07-2021 11:14 AM
I apologize for my late response and thank you for all of your patience while waiting for a reply. I can definitely understand how frustrating your situation must be, but I wanted to make sure that your issue was addressed. Have you found a resolution to this issue yet? I am so sorry that this happened, but thank you for your feedback. I will help in any way I can.
Please let me know if you need further assistance.
12-15-2021 03:40 PM
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Have a great day.
12-21-2021 02:52 PM
At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.