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Product Use on Nest App

Community Member

When will the issue be resolved to allow new cameras to be merged onto the nest app? 

We do not want to use the google home app. It does not provide the same features or ease of use as the nest app.


Community Specialist
Community Specialist

Hey, SGarcia.

Sorry for the confusion you've had with the Nest app and the Home app transition. The newer cameras are not compatible with the Nest app. Going forward, all Nest devices will be managed in the Home app and backwards compatibility with the Nest app is not planned. Over time the Home app will continue to be updated and improved, but I do know the transition between Nest and Home apps can feel a little disjointed. If there's anything else I can do for you, please let me know.


Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

Unfortunately that is not the answer I was looking for. Sadly, this is hurting Google and having a product called Nest that doesn’t work with the Nest app is border line false advertising. Great product, poor integration. :’(

Community Specialist
Community Specialist

Hey Folks.


At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.


Best Regards,