cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Recording

Ironbank
Community Member

Hi, I don't have a nest aware subscription,  is it possible to record an event after it happened or send a copy ? 

3 REPLIES 3

Rubes
Bronze
Bronze

Without the paid subscription service you only have access to the most recent three hours. So yes you can capture an event after it happened so long as three hours does not pass since the event.

Brad
Community Specialist
Community Specialist

Hi there,

Just checking in to see if you still need assistance with this issue. If so, please let me know and I would love to look into this further for you!

Best Regards,
Brad.

P.S. Thank you for your help, Rubes!

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.