12-09-2021 08:47 PM
How can I remove the mounting bracket from the doorbell when the mounting bracket is NOT
installed on the wall? We inadvertently put the mounting bracket on the doorbell before we installed it. And now we cannot get the mounting bracket off the doorbell unit. Thanks!
01-26-2022 01:35 PM
I did the same thing. It was intentional because I couldn't get the doorbell on the bracket when it was on the wall. I assumed with the remove key, it would easily come off.
02-17-2022 12:54 PM
Hey there,
Thank you for your patience. If you are seeking a replacement, please first fill out this form so we can collect some important information from you. Once the form is submitted, you will have your case number. Please be aware that this thread will be locked.
Best Regards,
Brad.