Replace nest outdoor power cord

[Nestor808]

Need to replace nest outdoor camera power cord, it is torn apart after being in sun.

[SteveT1]

Hi there,

Thanks for reaching out. The power cable for the Nest Cam IQ Outdoor is sold separately in the Google Store. What type of Nest Camera are you using? Also, when and where did you purchase it?

You can also reach out directly to our Google Support team for assistance.

Cheers,
Steve

[SteveT1]

Hi there,

Just wanted to check and make sure that you’ve seen our response. If you have other questions and concerns, feel free to let me know.

Thanks,
Steve

[SteveT1]

Hi there,

We haven't heard any updates from you. I'll go ahead and lock this thread in 24 hours. If you're still in need of assistance, feel free to start a new thread and we'll be happy to help.

Regards,
Steve

[Nestor808]

Hi Steve:

 it’s actually the Nest Camera Outdoor. The power cable isn’t removable. I got it from Best Buy a couple of years ago. 

Thank you.

[SteveT1]

Hi there,

Thanks for the reply. I'm afraid we won't be able to process a replacement cable if it's not removable. I would recommend to reach out to our support team to check for your replacement options.

Regards,

Steve

[Nestor808]

The reason why I posted here is because that site that you linked to kept looping back to itself.  This is the problem I am having:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Nest-outdoor-camera-replacement-power-c...

[janthadeus]

Hi folks,

Thanks for your help here, Steve.

I'm sorry for the delayed response and to hear that your Nest Cam Outdoor power cord is torn apart. Let's check this out — could you please fill out this form so we could further investigate?

Looking forward to your response.

Thanks,

JT

[janthadeus]

Hi Nestor808,

We haven't received your form. Were you able to fill it out? Do you still need help?

Regards,

JT