08-28-2022 09:02 PM - edited 08-28-2022 09:03 PM
I recently lost the entire magnetic mount housing for my out door nest camera. Is it possible to purchase a replacement part?
08-29-2022 08:49 AM - edited 08-30-2022 03:16 PM
Hey there,
Thank you for your patience! If you're seeking a replacement, please fill out this form. Unfortunately, we do not offer replacements for parts. I apologize for the inconvenience.
Best Regards,
Brad
09-02-2022 08:56 AM
Hey there,
Just checking to see if you have had the chance to fill out that support form? Please let me know!
Best regards,
Brad
09-03-2022 04:02 PM
I have since received the replacement part, but thank you for following up.
09-03-2022 05:16 PM - edited 09-03-2022 05:25 PM
Hi Dharr160,
Happy to hear that! I appreciate the gesture. It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT
09-03-2022 04:00 PM
Hi folks,
Thanks for the help here, Brad.
We haven't received your form. Were you able to fill it out? Do you still need help?
Thanks,
JT