Replacement Parts for Nest Doorbell (Battery)

[chief--blackhaw]

What is the process for ordering replacement parts for the Nest Doorbell (battery)? I have misplaced the base plate that came within the package. Thanks for any assistance provided in advance.

[chief--blackhaw]

Anyone have a link that provides where I may attain a base plate? 

[Brad · Accepted solution]

Hey there,

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

Best Regards,

Brad.

[chief--blackhaw]

Hi Brad,

I submitted the form as you suggested. I haven't heard back from anyone regarding replacement parts. I also did not receive a case number via email, any suggestions?

[Brad]

@chief-blackhaw

You do indeed have a case number which is: 5-5373000032871 Because you have a case, please wait to hear back to get this corrected.

Best regards,

Brad. 

[Brad]

Hey Folks.

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,

Brad.