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Replacement Parts for Nest Doorbell (Battery)

chief--blackhaw
Community Member

What is the process for ordering replacement parts for the Nest Doorbell (battery)? I have misplaced the base plate that came within the package. Thanks for any assistance provided in advance.

1 ACCEPTED SOLUTION

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

 

Best Regards,

Brad.

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5 REPLIES 5

chief--blackhaw
Community Member

Anyone have a link that provides where I may attain a base plate? 

Brad
Community Specialist
Community Specialist

Hey there,

 

Thank you for your patience. We do not process these requests in the Nest Community Forums. If you are seeking a replacement, please first fill out this form so Support can collect some important information from you. Once the form is submitted, you will have your case number. 

 

Best Regards,

Brad.

Hi Brad,

I submitted the form as you suggested. I haven't heard back from anyone regarding replacement parts. I also did not receive a case number via email, any suggestions?

Brad
Community Specialist
Community Specialist

@chief-blackhaw

 

You do indeed have a case number which is: 5-5373000032871 Because you have a case, please wait to hear back to get this corrected.

 

Best regards,

Brad. 

Brad
Community Specialist
Community Specialist

Hey Folks.

 

At this time, I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

 

Best Regards,

Brad.