11-17-2021 03:21 PM
Hey everyone,
Can someone know where I can purchase a new Google Nest Cam (wired) cable?
Would also appreciate any tips on how to replace it once I have the cord? Alternatively, if anyone knows where I can send it to get it repaired (in Australia) that would be appreciated!
Thanks
AG88
11-17-2021 03:42 PM
Hey there,
I hope you're doing well! I am terribly sorry to hear about your Nest Camera issues. I can imagine it’s been quite frustrating being without a working device. We will need to look into this further in order to best assist you. I cannot guarantee I can get you a replacement, but I can submit your request for one. We'll be reaching out to your email on file to collect some information from you. Please respond as soon as you can, so we can get the process started.
Please let me know if you need any further assistance!
Best Regards,
Brad.
11-17-2021 03:46 PM
Hey there,
Thank you for your patience. I have submitted the request for a replacement, and here is your Case Id: 6-5643000031791
Please note: there are once I have submitted the request, I will be locking this post as soon as the request is submitted.
Best Regards,
Brad.