Replacement chime puck?

[Gatesda3]

Hello,

I recently moved and took my wired nest doorbell with me. However, I was not able to remove the chime pick from the chime in my old house because the adhesive really stuck to the old chime and I couldn’t get it off. I am now without a chime pick and need one. I can’t seem to find a single place to order a replacement chime puck. Can I order one from google directly?

[alejandom]

Hi @Gatesda3 

I understand your frustration with the Nest Doorbell. I apologize for the trouble you're experiencing.

To assist you better, we'll need some additional information. I’m sharing a link to a form for you to fill out so we can look into this further. Please let me know once you’re done.

Regards, 

Mario.