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Replacement google nest doorbell base plate

Ohwowitzthanh
Community Member

Can’t find a google nest doorbell 2021 base plate replacement. Checked eBay and Amazon and can’t find any help ? Part number? It's the part that go behind the doorbell to lock it.

4 REPLIES 4

EmptyNester
Gold Product Expert
Gold Product Expert

I wish I had a solution for you.  Google will not sell ANY spare parts to the products.  It is very frustrating and I don't understand  it.   Try filling out a support ticket and see where you can get.  Here is the link:

https://support.google.com/googlenest/gethelp

 

EdmondB
Community Specialist
Community Specialist

Hello Ohwowitzthanh, 

I'd like to jump in here and check if you've seen EmptyNester's response. Let us know if you need more help by replying to this thread.

@EmptyNester, thanks for the help.

Best,
Edmond

EmersonB
Community Specialist
Community Specialist

Hi everyone,

@Ohwowitzthanh, we wanted to follow up and see if you are still in need of any help. Please let us know if you are still having any concerns or questions from here, as we would be happy to take a closer look and assist you further.

Thanks for answering, EmptyNester and Edmond.

Regards, 
Emerson

EmersonB
Community Specialist
Community Specialist

Hey Ohwowitzthanh,

Just one final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, we would be happy to keep it open. If there's more we can do, just let us know.
 
Thanks, 
Emerson