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Replacement magnetic mount - Nest Outdoor Battery Camera

audioman001
Community Member

Google/Nest: 

My yard guys managed to knock my Google Nest Cam Outdoor Battery Camera (model: G3AL9) off its magnetic mount and then they lost the magnetic mount. Where can I get a replacement magnetic mount?

4 REPLIES 4

Lance_L
Community Specialist
Community Specialist

Hi audioman001,

 

We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?

 

Best,

Lance

audioman001
Community Member

Lance - thanks.  I'll cycle back if necessary, but have separately engaged with GoogleNest and at this point, I believe that there is a resolution in process. 

Lance_L
Community Specialist
Community Specialist

Hello audioman001,

 

Awesome! I'm glad to hear that. Keep me posted.

 

Regards,

Lance

Lance_L
Community Specialist
Community Specialist

Hi audioman001,

 

I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Best,

Lance