07-31-2023 03:23 PM
Google/Nest:
My yard guys managed to knock my Google Nest Cam Outdoor Battery Camera (model: G3AL9) off its magnetic mount and then they lost the magnetic mount. Where can I get a replacement magnetic mount?
08-06-2023 01:04 PM
Hi audioman001,
We’re sorry to hear that. Let’s check this out — could you fill out this form and let me know once you’re done?
Best,
Lance
08-06-2023 01:20 PM
Lance - thanks. I'll cycle back if necessary, but have separately engaged with GoogleNest and at this point, I believe that there is a resolution in process.
08-06-2023 02:49 PM
Hello audioman001,
Awesome! I'm glad to hear that. Keep me posted.
Regards,
Lance
08-09-2023 02:57 PM
Hi audioman001,
I wanted to follow up and see if you still needed help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Best,
Lance