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Replacement power adapter for 1st generation nest outdoor camera (wired)

BrinRanin
Community Member

How do I get a replacement power adapter for my 1st generation nest outdoor camera (wired)? Camera won’t power on. When I switch to a different adapter, camera powers on fine. How do I get a replacement adapter?

8 REPLIES 8

Juni
Community Specialist
Community Specialist

Hi BrinRanin,

 

Thanks for reaching out. If you're seeking a replacement. Please fill up this form with all the needed information, then let me know once done.

 

Regards,

Juni

BrinRanin
Community Member

Resubmitted

Jenelyn_O
Community Specialist
Community Specialist

Hey BrinRanin, 

 

I received your form — thanks for filling it out. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let me know as I'll be locking this thread after 24 hours.

 

Best,

Jenelyn

Juni
Community Specialist
Community Specialist

Hi there,

 

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
 

Thanks,

Juni

BrinRanin
Community Member

I filled out that form a while ago.

Juni
Community Specialist
Community Specialist

Hi BrinRanin,

 

We haven’t received your form. Did you use the same email address? If not, fill it out using the same email that you are using in this thread so we can continue with the next step. 

 

Best,

Juni

Jenelyn_O
Community Specialist
Community Specialist

Hi everyone,

 

I appreciate your help, Juni.

 

@BrinRanin, I just want to check if you were able to fill out the form using the same email that you're using in your Google Nest Community account. Please let us know once done. 

 

Regards,

Jenelyn

I filled it out. No support.