Replacement power adapter for 1st generation nest outdoor camera (wired)

[BrinRanin]

How do I get a replacement power adapter for my 1st generation nest outdoor camera (wired)? Camera won’t power on. When I switch to a different adapter, camera powers on fine. How do I get a replacement adapter?

[Juni]

Hi BrinRanin,

Thanks for reaching out. If you're seeking a replacement. Please fill up this form with all the needed information, then let me know once done.

Regards,

Juni

[BrinRanin]

Resubmitted

[Jenelyn_O]

Hey BrinRanin, 

I received your form — thanks for filling it out. I'll hand it over to our team. Please keep an eye on your inbox or messages as they will get in touch with you soon. If you have any questions or concerns, please let me know as I'll be locking this thread after 24 hours.

Best,

Jenelyn

[Juni]

Hi there,

I wanted to follow up if you are still in need of any help. If so, please fill out the form above.
 

Thanks,

Juni

[BrinRanin]

I filled out that form a while ago.

[Juni]

Hi BrinRanin,

We haven’t received your form. Did you use the same email address? If not, fill it out using the same email that you are using in this thread so we can continue with the next step. 

Best,

Juni

[Jenelyn_O]

Hi everyone,

I appreciate your help, Juni.

@BrinRanin, I just want to check if you were able to fill out the form using the same email that you're using in your Google Nest Community account. Please let us know once done. 

Regards,

Jenelyn

[BrinRanin]

I filled it out. No support.