Hi @Houtox!
Thank you for posting in the community. I'm sorry to hear that you're having trouble reconnecting your cameras after changing your internet provider. I understand you are receiving the error message "Request failed. Your request could not be completed. Rebooting your device, wait and retry in 20s." when trying to reconnect. I appreciate your efforts in taking those steps before. I'm happy to help you!
To help me find the best solution, I'll need to ask you a few questions:
- What is the make and model of the cameras you are trying to reconnect?
- How far are the cameras from the router?
- Are there devices or appliances (such as baby monitors, microwaves, cordless phones, etc.) near the cameras you want to pair?
- Are there other devices connected to the same Wi-Fi where the camera is connected?
- What Wi-Fi frequency band do you try to connect to (2.4 GHz or 5 GHz)?
Please keep me posted. I'll be waiting for your response.
Best regards,
Geremi
