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SO MANY notifications when someone is home

happymercado
Community Member

There are two people in our household, both with manager access in the Google Home App and "presence sensing" enabled. When one of us is away from the house, the other gets constant notifications that the other was seen in the video history. I realize we could turn off notifications, but that kind of defeats the purpose of using these cameras for security purposes. Ideally, we want to be notified of any activity detected when neither of us are home -- not when either or both of us are home.

Are we missing a step somewhere?

How do we keep notifications on when NO ONE is home, but not when one of us is home???

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi happymercado,

 

Thanks for reaching out. Sorry for the late reply. The feature that you are asking about is not supported. Our team is working hard to deliver the best experience for our users — I'd suggest you submit feedback about it, here's how. Keep your eye on the Google Nest Community page for any updates. 

 

Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Regards,

Juni