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Second camera not setting up

dsafroman
Community Member

Cannot connect second camera, won't recognise it. Tries to set up but still no connection. Please help? 

4 REPLIES 4

Brad
Community Specialist
Community Specialist

Hi there,

 

Sorry for my late response. Thank you for all of your patience while waiting for a reply. I just wanted to make sure that your issue is addressed. I am terribly sorry to hear that you have had such a hard time with this! I would love to look into this issue further and help find a solution for you. I have some questions I’d like to ask you first:

  • Do you still need help with this issue?

  • What troubleshooting steps have you done thus far?

  • Have you tried to restart your device?

Please let me know if you need further assistance. 

Best Regards,

Brad.

dsafroman
Community Member

Hi Brad I think I do I'm going to try again to connect both cameras in the morning hopefully. So any feedback on trouble shooting would be appreciated.

 
Doug 

Brad
Community Specialist
Community Specialist

Hey folks,

 

Wondering if you still needed assistance with this issue? Please let me know!

 

Best Regards,

Brad.

dsafroman
Community Member

Hi Brad I think I do I'm going to try again to connect both cameras in the morning hopefully. So any feedback on trouble shooting would be appreciated.

 
Doug